I just spent 15 minutes on hold trying to reach Cedant, my web & email hosting service, only to find out that indeed, their whole email system has been down for 36 hours and won’t be back up ’til tomorrow. But they couldn’t have been bothered to let people know or put up a notice on their website, nor do they have plans to reimburse any money, in spite of their 99.9% uptime guarantee. And they expect to keep customers? So if you’ve sent me email lately and I haven’t responded, that’s why.

posted April 20, 2008 – 3:58 pm
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